Frequently Asked Questions

Updated: 22 June, 2025.

Is there, or will there ever be an Android version?: No.
How do I report an issue, bug, or crash?: If you are experiencing an issue, bug, or crash, first of all: sorry for the inconvenience. Please make sure that you are using the latest version of Vyyz, and software running on your iPhone or Apple Watch is also up to date. If your issue persists, please send a screenshot or a screen recording via email to help investigate.

Is Vyyz available in my language?: The initial version supports English. Translations to more languages will be added in subsequent updates. You can send an email to request yours!
I have an Accessibility problem, can you help?: I’ll do my best. Vyyz already incorporates many of Apple’s robust accessibility features: Voice Over, Voice Control, Reduced Motion and others. If you come across a missing or confusing Voice Over label, or have any suggestions, please feel free to send an email.
Why does Vyyz need access to Health?: It is completely optional. But, if you enable Apple Health integration, Vyyz can (with your explicit permission) write water intake data to Apple Health, and read water intake data from Apple Health, logged there manually or by other apps.
Does Vyyz have access to my location? If yes, why didn't it ask for permission?: Vyyz does not have access to your actual location. Your time zone is used as an approximation, but time zones can cover huge areas, and weather can be very different in New York and Miami, for example. If you wish to receive more relevant and accurate weather-based notifications, you can select a nearby city from a pre-loaded list.

Can I try Vyyz without a subscription?: No, but all subscriptions include a reasonable free trial period. You can test drive Vyyz with all its features enabled, and decide whether to keep it.
I don’t like subscriptions, why is Vyyz not available for free?: There are no free apps („free” as in „beer”). Software has value, and someone always pays. In most cases, you pay with your attention (through ads or sponsorships) or your privacy (by subjecting yourself to data collection, profiling, remarketing, data sharing, and whatever the great surveillance platforms can cook up), or endure constant nagging in a „freemium” app with artificially limited features. Vyyz is different. One simple subscription, all features included, no nonsense.

Alternatively, the App Store has a wide selection of „water reminders” in the „Health and Fitness” category to choose from.
Can I use App Store Family Sharing with Vyyz?: We have not enabled family sharing for Vyyz yet, for privacy considerations. If you want to give your family members access, send an email to request it, and it may be included in a future update.
How do I restore my subscription on a new device?: If you have iCloud turned on, your devices will share access to your active subscription automatically. If that doesn’t work, tap on „Restore Purchases” as the app starts, and follow Apple’s guidance.